Salesforce Insights in 5 MinutesIssue #198For everyone
Unlock the Power of Salesforce to Enhance Microsoft 365 with Qkom
Another solid user group session, this time all about the Microsoft Graph API. Key takeaways: there's really just two API versions - beta and v1.0, even though things keep changing. You can check a Teams user's status across companies unless their IT blocks it. Some APIs could be monetized but usually aren't. Most Microsoft APIs run through this "forwarder." Application vs delegated permissions matter a lot for security. The Q!365 app shined with cool use-cases - unlike Salesforce's native Teams integration (which shows records in Teams but not chat), Q!365 runs automation under a "system" user, auto-creating folders or Teams channels per account/opportunity, Slack Swarm-style. Bonus: SharePoint folder browsing instantly shows if files exist, no more opening empty folders.